Terms and Conditions

Hungarian University of Physical Education and Sport Sciences

Headquarters: 1123 Budapest, Alkotás utca 42-48.
Tax Number: 19308715-2-43
Institutional Identifier: FI 89399
Webshop Access: www.webshop.th.hu, Email: webshop@tf.hu

Authorization Number:

Hosting Service Provider: Hungarian University of Physical Education and Sport Sciences

The Hungarian University of Physical Education and Sport Sciences operates an online store on the website www.webshop.tf.hu (hereinafter: Website). These General Terms and Conditions (GTC) govern the sale of goods (hereinafter: goods or products) in the Webshop according to the details outlined below:

1. General Provisions

1. The Webshop is operated by the Hungarian University of Physical Education and Sport Sciences (hereinafter: Seller). Further information about the Webshop can be found in the imprint available on the Website. Technical information, additional terms, and details related to the use of the Webshop that are not included in this GTC are available on the Website.
2. This GTC outlines the basic terms of the sales contract formed between the Seller and any natural person purchasing goods from the Webshop (hereinafter: Buyer), specifically their mutual rights and obligations. Contracts created under this GTC are considered electronic contracts under the Civil Code, formed by a declaratory act (the order data serve as proof of the contract’s creation). An electronically concluded contract via the Webshop is not considered a written contract, and the Seller does not register such contracts, making them unavailable for later review.
3. The Buyer agrees to these GTC and acknowledges them as binding by using the Webshop, placing an order, or registering.
4. By using the Webshop, the Buyer consents to the processing of personal data provided for the purpose of fulfilling the contract.
5. Information about data processing related to the Webshop use can be viewed [HERE].
6. The Webshop’s payment platform’s specific data processing notice is available at https://simplepay.hu/adatkezelesi-tajekoztatok/.
7. By placing an order, the Buyer confirms the following:

• They are of legal age or have legal guardianship permission to place the order and enter into a binding agreement;
• They have read and accepted the terms and conditions outlined in these GTC and associated documents;
• They consent to the collection and processing of their personal data in connection with the order to fulfill the contract.

Products Available, Prices, and Corrections

 

1. In the Online Store, the Seller provides detailed information about the product name, description, and displays photos of the products. The images shown on the product pages may differ from the actual products and may be used for illustration purposes. The Seller is not responsible for any discrepancies between the image displayed in the Online Store and the actual appearance of the product.
2. The displayed products can be ordered online from the Online Store. If there is an error or deficiency in the product details or prices, the Seller reserves the right to make corrections. In such cases, once the error is recognized and corrected, the Buyer will be immediately informed of the correct information, and based on this, they have the right to modify their order.
3. The prices shown for the products are in Hungarian Forints, including VAT (i.e., the legally required value-added tax), but do not include any shipping or payment-related fees, which are mentioned in Section III.4.
4. If a promotional price is introduced, the Seller will fully inform the Buyers on the website about the promotion and its exact duration. The Seller acts in compliance with the legal requirements when determining the promotional prices, in accordance with the detailed rules for displaying the sale prices, unit prices, and service fees as set out in Decree 4/2009. (I. 30.) NFGM-SZMM.
5. If, despite the Seller’s care, a faulty price is published on the Online Store website, for which there is no intention to enter into a contract on the part of the Seller, the Seller is not obligated to confirm the order at that price but may refuse the offer and offer a confirmation at the price it deems appropriate. In this case, the Buyer has the right to reject the modified offer. (According to the Civil Code, a contract is formed by the mutual and unanimous expression of the parties’ will. If the parties cannot agree on the terms of the contract, meaning there is no mutual and unanimous declaration of intent, no valid contract is formed, and no rights or obligations arise from it.) A faulty price is generally considered one that is obviously much lower than the market price, where there is a noticeable disproportion between the product’s actual price and the displayed price, which an average consumer should immediately notice.
6. The resale of goods offered by the Seller – particularly those bearing the Seller’s trademarks – for commercial purposes is not permitted. The Seller reserves the right to refuse an order or withdraw from the sale if it becomes aware that the Buyer intends to resell the product for commercial purposes.

Order of Products, Payment, Shipping and Terms

1. After registration, the Buyer logs into the Online Store or, alternatively, is entitled to use it without registration. The Buyer is required to provide accurate and truthful information during registration and the purchasing process. If the Buyer provides false information or data linked to another person, the resulting electronic contract is void. The Seller excludes liability if the Buyer uses another person’s data or acts on behalf of someone else.
2. When starting the purchase, the Buyer selects the product or products they wish to purchase and specifies the quantity. The selected products are then added to the shopping cart. (The Buyer can view the contents of the cart at any time by clicking on the “cart” icon. Before finalizing the order, the Buyer can always go back to the previous step to correct the entered data.) If the Buyer does not wish to purchase additional products, they check and finalize the quantity of the product(s) they want to buy. (The Buyer can remove items from the cart by clicking the “delete – X” icon at any time before submitting the order.)
3. If the Buyer is entitled to activate a discount code, they can do so by clicking on the “Enter New Coupon Code” icon in the Cart. Discounts provided by the Seller cannot be combined.
4. The Buyer then provides the shipping address and selects the shipping/payment method, which includes the following options:
5. Payment Methods:

• Bank Card (online): The Buyer has the option to pay the total order amount online by credit or debit card through a secure payment system provided by the Seller’s financial service provider (OTP SimplePay).

If the product price has not been paid in full, the Seller may call on the Buyer to supplement the purchase price. For online card payments, the Buyer is required to provide their email address and billing address. The Seller will issue an electronic invoice for the purchase to the email address provided by the Buyer at the time of the order, which the Buyer accepts.

Shipping Methods, Costs, and Delivery Time:

• GLS Courier Service (according to the current tariff and shipping conditions);
• Hungarian Post home delivery (according to the current tariff and shipping conditions)[1];
• Personal Pickup (at the University of Physical Education, Communication and Event Management Directorate, K1 building, C316 office, weekdays from 9:00 AM to 4:00 PM, within 7 days following the order confirmation).

1. After entering the final order details, the Buyer can send their order by clicking the “submit order” button.
2. By submitting the order, the Buyer acknowledges that they are obligated to pay. The total amount payable, as shown in the order summary and confirmation email, includes all costs.
3. After submitting the order, the Buyer will receive a confirmation of the order at the email address they provided. The Seller excludes responsibility for failure to receive the confirmation if the Buyer provided an incorrect email address during registration or if their email inbox is full and cannot receive messages.
4. If the confirmation does not arrive within 48 hours from the submission of the order, the Buyer is released from the obligation to be bound by the offer.
5. The Buyer acknowledges that the confirmation under section III.7 is an automatic message and does not constitute a contract. The contract is formed when the Seller, after the automatic confirmation, sends another email notifying the Buyer of the order details (receipt, start of processing) and expected fulfillment.
6. Order processing occurs on weekdays during working hours in the order of receipt.

General delivery deadline: no later than 30 days from the formation of the contract.

1. The Seller reserves the right to cancel the order or part of the order in any of the following cases:
2. The goods are no longer manufactured or supplied;
3. The supplier/manufacturer has significantly changed the price
   2. In such cases, the Seller will promptly inform the Buyer so they can agree on further actions (unless otherwise agreed, the Seller is obligated to refund the purchase price immediately).
4. In case of any expected delay for any reason, the Seller is obligated to inform the Buyer about this and the anticipated duration of the delay.
5. The Seller only agrees to deliver products within the country. The delivery of the product(s) will take place on weekdays between 8:00 AM and 5:00 PM.
6. The Seller is required to provide the Buyer with a warranty certificate along with the product in a form that ensures the readability of the warranty information until the warranty period expires. The warranty certificate can also be provided electronically to the Buyer. The contents of the warranty certificate are determined by Government Decree 151/2003 (IX. 22.) on mandatory warranties for certain durable consumer goods. The improper issuance of the warranty certificate or the failure to provide it to the Buyer does not affect the validity of the warranty. In the absence of a warranty certificate, the conclusion of the contract is presumed to be proven if the Buyer presents the receipt (invoice or proof of payment) showing payment for the product. In this case, the rights arising from the warranty can be exercised with the proof of payment.
7. If the product requires a user manual, the Seller is obligated to ensure the Buyer has access to it.
8. According to Section 6:127 of the Civil Code, the Buyer is required to inspect the package without delay, preferably in front of the courier at the time of delivery. If any damage is noticed on the product or packaging, the Buyer must request a protocol to be made. In case of damage, the Buyer is not obligated to accept the package.
9. If the Buyer fails to inspect the package, they breach the contract and are liable for the resulting consequences (difficulties in proving the product’s condition).
10. The Seller is not responsible for any delivery delays or other issues caused by incorrect or inaccurate information provided by the Buyer.
11. The Seller is also not liable for any damages arising from situations where the Buyer forgets their password or it becomes accessible to unauthorized individuals for reasons not attributable to the Seller.
12. The Buyer acquires ownership of the goods upon full payment of the purchase price. The risk of damage passes to the Buyer when the Buyer takes possession of the purchased goods.
13. The Seller reminds the Buyer that if they fail to take delivery of the product that has been properly delivered according to the contract, this constitutes a breach of contract (as per Section 6:156 (1) of the Civil Code, the Buyer falls into default). This means that, based on the rules of unauthorized management of affairs, if the Buyer does not communicate their intention to withdraw (and does not declare whether they wish to accept the product), the Seller may charge the Buyer for the usual storage costs related to the product as well as any incurred delivery costs.

Right of Withdrawal from a Distance Contract

1. In accordance with the European Parliament and Council Directive 2011/83/EU, as well as the Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses, the Consumer is entitled to a right of withdrawal without justification.
2. The right of withdrawal only applies to Buyers who are considered Consumers under the Civil Code. The right of withdrawal does not apply to businesses, meaning those who act in the course of their profession, independent occupation, or business activity.
3. According to Government Decree IV.1, the Buyer is entitled to withdraw from the purchase contract within 14 days from the receipt of the goods without providing any reason. The Buyer must send a notice of withdrawal to the Seller within this period. In case of the purchase of multiple products, if the delivery of individual products occurs at different times, the withdrawal right applies to the last delivered product, and the Buyer may exercise the right of withdrawal within 14 days from the receipt of the last item in the order.
4. The Buyer may also exercise the withdrawal right during the period between the conclusion of the contract and the receipt of the product.
5. To withdraw from the contract, the Buyer can use the template provided by the Seller or make their intention clear by an unequivocal statement. The withdrawal form in accordance with Annex 2 of Government Decree 45/2014 (II. 26.) is part of this Terms and Conditions as an appendix. The Buyer is obliged to immediately notify the Seller of their intention to withdraw via email at the Seller’s webshop@tf.hu address.
6. Afterward, the Buyer is required to return the goods immediately, but no later than 14 days from the notice of withdrawal, either by shipping the goods or delivering them directly to the Seller (if the Seller sells the goods in a physical store and the Buyer is exercising the right of withdrawal in person, the Buyer is also entitled to return the goods at that time).
7. The return is considered completed within the deadline if the Buyer sends the goods before the expiration of the 14-day period. The costs associated with returning the goods are borne by the Buyer. The Seller cannot accept goods returned by cash on delivery.
8. The Seller will refund the purchase price to the Buyer within 14 days from the date of withdrawal, but no sooner than upon receiving the returned goods. However, the Seller has the right to withhold the refund until the goods have been returned or the Buyer has provided proof that the goods were returned (whichever occurs first).
9. The refund will be made using the same payment method that was used for the original transaction, unless the Buyer explicitly agrees to a different payment method. No additional costs will be incurred by the Buyer due to this refund method.
10. In case of a full withdrawal, the Buyer is entitled to a refund of the delivery costs related to the goods, but only up to the cost of the cheapest shipping option offered by the Seller. When exercising the right of withdrawal, the Buyer is only responsible for the costs of returning the product and no other costs will apply.
11. The Buyer acknowledges that they do not have the right of withdrawal in the following cases:

• For goods that are made to order according to the Buyer’s instructions or explicitly tailored to the Buyer’s specifications.
• For goods that are sealed for health or hygiene reasons and cannot be returned once opened.

12. The Buyer acknowledges that if the returned goods are damaged, used beyond normal handling, or partially consumed, the Seller has the right to seek compensation for the damage incurred. The Seller will determine the amount of the compensation based on the condition of the returned goods and, if the goods are deemed unsellable, may offset the compensation claim against the Buyer’s entitlement to a refund of the purchase price.

Defective Performance

1. The Seller performs defectively if the goods do not meet the contractual or statutory quality requirements at the time of delivery.
2. The Seller does not perform defectively if the Buyer was aware of the defect at the time of the contract or should have known about it.
3. Any clause in a contract between a Consumer (Buyer) and a business (Seller) that deviates from the legal provisions regarding warranty and guarantee to the disadvantage of the Consumer (Buyer) is null and void.
4. In case of a defect in the purchased product, the Seller is obligated to provide a warranty, and the Buyer may, at their choice, exercise their warranty rights or file a product liability claim under the provisions of the Civil Code, this Terms and Conditions, and other applicable laws. As a general rule, the Seller is responsible for the warranty, while the manufacturer is responsible for product liability. According to the Civil Code, the manufacturer refers to the producer and distributor of the product.
5. The rules for exercising warranty or product liability rights and any warranty claims under applicable laws are governed by Government Decree 19/2014 (IV. 29.) NGM.

Warranty and Liability

Warranty

1. The Seller provides a 1-year warranty for products sold in the online store (e.g., sports clothing, etc.). During the warranty period, the Seller is obliged to fulfill the warranty in accordance with the terms of the warranty statement and the relevant legal provisions. The Seller is exempt from the warranty obligation if they prove that the defect arose after the performance.
   Under the warranty claim, the Buyer may, at their choice:

• Request repair or replacement, unless it is impossible or causes an unreasonable additional cost compared to the value of the goods in perfect condition, considering the severity of the breach and the harm caused to the Buyer by fulfilling the warranty;
• Request a proportional reduction in the purchase price; or
• Withdraw from the contract if the Seller has not undertaken repair or replacement or if they cannot meet this obligation within a reasonable time, taking into account the nature of the goods and the Buyer’s expected purpose.
  A minor defect does not justify withdrawal.
  The warranty period starts on the day the product is handed over to the Buyer.
  Repairs or replacements must be carried out within a reasonable time, taking into account the properties of the goods and the expected purpose, without causing harm to the Buyer’s interests.

2. The Buyer may file a repair request at the Seller’s registered address, any branch, or repair service listed on the warranty certificate.
When fulfilling a repair request or assessing the warranty or product liability claim, the product must be accepted with an acknowledgment of receipt, which must indicate:

• The Buyer’s name,
• The necessary identification details of the product,
• The date of the repair request and the date of receipt for repair,
• The cause of the defect and how it will be repaired,
• The expected date of return of the goods to the Buyer.

According to the rules of Government Decree 19/2014 (IV. 29.) NGM, the Seller must strive to complete the repair or replacement within 15 days. If this period is exceeded, the Seller must inform the Buyer of the expected duration of the repair or replacement, with prior consent from the Buyer, either electronically or by other means suitable for confirming receipt by the Buyer.
If, during the first repair attempt within the warranty period, the Seller determines that the product is irreparable, the Seller is obligated to replace the product within 8 days unless the Buyer makes another provision. If replacement is not possible, the Seller must refund the purchase price within 8 days.
If the product fails again after three repair attempts within the warranty period and the Buyer does not request a proportional price reduction, the Seller is obligated to replace the product within 8 days. If replacement is not possible, the Seller must refund the purchase price within 8 days.
If the product is not repaired within 30 days of the repair request, the Seller is obligated to replace the product within 8 days after the expiration of the deadline. If replacement is not possible, the Seller must refund the purchase price within 8 days after the deadline has passed.

The Buyer may claim both warranty and product liability for the same defect at the same time. However, if the Buyer has already successfully claimed a defect-related request (e.g., the Seller replaced the product), the Buyer cannot claim any further rights for the same defect under different legal grounds.

The Seller is not liable for damage resulting from natural wear and tear (obsolescence) beyond the warranty period (expected lifespan). The Seller is also not liable for damage resulting from faulty or negligent handling, overuse, misuse, or any other non-intended use of the product after the risk has passed to the Buyer.

If the Buyer exercises a replacement request within 3 business days of purchase due to a defect, the Seller cannot claim unreasonable additional costs under Section 6:159(2)(a) of the Civil Code, and must replace the product, provided that the defect hinders its intended use.